Terms & Conditions

Last Updated: December 2025

These Terms & Conditions (“Terms”) govern your use of products, services, courses, downloads, consulting, and digital materials sold or delivered by Portnoy Media, a sole proprietorship operating under the DBA Portnoy Media, located at 4914 N Jenifer Ave., Covina, CA 91724 (“Company,” “we,” “our,” or “us”).

By purchasing, accessing, or using any product or service from Portnoy Media through SamCart, Squarespace, or any other platform, you (“Customer,” “you,” or “your”) agree to these Terms.

If you do not agree, do not purchase or use the products or services.

1. Contact Information

Email: dan@portnoymedia.com

Phone: (626) 578-5653

2. Scope of Products and Services

These Terms apply to all products and services produced and sold by Portnoy Media, including but not limited to:

  • Digital downloads

  • PDFs, guides, courses, and trainings

  • Mini-courses and tripwire products

  • Books and book-related materials

  • Consulting calls and intensives

  • Strategy sessions

  • Any free or paid materials hosted on SamCart or Squarespace

3. Payment Terms

All products are paid in full at the time of purchase.

No subscriptions or payment plans are offered at this time.

If a payment fails, is reversed, disputed, or otherwise not completed, access to digital products or services may be revoked until payment is made in full.

4. Refund Policy

All sales are final.

  • Digital products are non-refundable.

  • Consulting sessions are non-refundable.

  • Strategy intensives are non-refundable.

You acknowledge at purchase that digital products cannot be “returned,” and consulting time cannot be undone.

5. Scheduling & No-Show Policy

All consulting sessions are booked through Squarespace.

You agree to the following:

  • Cancel or reschedule with at least 24 hours’ notice.

  • If you fail to attend a scheduled appointment without 24-hour notice, a 50% no-show fee will be automatically charged.

  • Continued no-shows may result in loss of future booking privileges.

6. Intellectual Property & Licensing

All content, frameworks, videos, PDFs, courses, books, processes, and materials are owned exclusively by Portnoy Media. You receive a non-transferable, personal-use-only license.

You may NOT:

  • Share, redistribute, or resell any materials

  • Teach, present, or package the content as your own

  • Incorporate any Portnoy Media materials into your company’s programs

  • Use any frameworks, including the Core4 Framework, for internal organizational purposes without permission

  • Create derivative works or adaptations without written authorization

Core4 Framework Licensing

The Core4 Framework and all related materials may not be used internally by any organization—nonprofit, business, agency, or school—without a written licensing agreement with Portnoy Media.

Any unauthorized internal use constitutes a violation of these Terms and may result in immediate revocation of access and legal action.

Copyright

  • The Nonprofit Narrative (2012) and related materials are copyrighted and protected accordingly.

  • All other materials, including Core4, are protected as proprietary intellectual property even if not formally registered.

7. Access to Digital Products

Digital products come with indefinite access, defined as access for as long as the product is offered.

We reserve the right to revoke access in cases of:

  • Abuse

  • Piracy

  • Unauthorized sharing

  • Chargebacks

  • Violations of these Terms

Access may also end if the product is retired from distribution.

8. Use of Testimonials

By submitting feedback, results, or testimonials, you grant Portnoy Media the right to use this material in marketing, sales pages, social media, or product development, in perpetuity.

Customer identity may be anonymized upon request.

9. Use of Client Data for Case Studies

We may use anonymized client data, patterns, or outcomes for educational or marketing purposes.

No personally identifying information will be used without written permission.

10. AI-Assisted Content Disclaimer

Portnoy Media uses AI tools in the creation, drafting, or production of some materials. You acknowledge:

  • AI-assisted outputs may contain inaccuracies

  • AI does not replace professional judgment

  • You remain responsible for evaluating the accuracy, applicability, and fitness of all materials for your specific context

No guarantee is made regarding error-free results.

11. Results Disclaimer

We cannot and do not guarantee specific outcomes, financial results, donations, fundraising success, audience growth, or performance improvements.

Your results depend on your effort, context, decision-making, and external factors beyond our control.

12. Limitation of Liability

To the fullest extent allowed by law, Portnoy Media’s liability is limited to the amount you paid for the product or service in question.

We are not liable for:

  • Lost revenue

  • Lost opportunities

  • Business interruption

  • Indirect or consequential damages

You use all materials at your own risk.

13. Governing Law

These Terms are governed by the laws of the State of California.

Any disputes will be handled in California courts, Los Angeles County.

14. Privacy Policy

Your use of our services also follows our Privacy Policy, available at:

https://www.portnoymedia.com/privacy-policy

15. Updates to Terms

We may update these Terms at any time. Continued use of products or services after updates constitutes acceptance.

16. Questions

For questions about these Terms, contact:

dan@portnoymedia.com